Archive for the ‘User Experience’ Category

Paper Swans and Play-Doh

Sunday, January 25th, 2009

 

0321429168  

Analog In, Digital Out: Brendan Dawes on Interaction Design

There have been several events where one speaker really shone out from  the rest, and this alongside the more celebrated thought leaders in the UX field. His delivery can best be described as entertaining, humorous story-telling. As the title of the post suggests, he has a different approach to illustrate the importance of interaction design.

 

His book has been out since 2006 but despite the arrival of the iPhone and Wii his observations are just as important today. Brendan Dawes’ book, ‘Analog In, Digital Out‘ is an important work to this domain for many reasons.

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Holistic concept models: an ROI blueprint

Sunday, November 30th, 2008

 

process    I read a post recently that illustrated how concept models are rarely used in the right way and are often  misunderstood. Are they really worth doing at all?

 

Now seems a good  time to expand on the tool that Dan Brown has popularised through his book Communicating Design. Not as simply a stand alone tool but one that can provide a blueprint for giving solid ROI on design, analytics and testing.

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Defining UX

Friday, November 14th, 2008

 

alphabet-of-design-classics  

I was asked what UX people did recently. I came up with the usual descriptions that you can read anywhere – we do interaction design, information architecture and usability. But that means little to most people and that’s a problem that has an impact in business.

Maybe we can look at this again in simplest terms. What are our aims? We strive to make digital products better to use, more enjoyable to experience and, at best, memorable.

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Extending the experience

Saturday, October 11th, 2008

 

showitagain  

Synthesis of research, business culture and product goals ensures a UX team sits in the middle of a web development process. However the team can benefit by not being solely project focused…

 

User experience is heavily associated with brand experience and as technology becomes less visible and more pervasive, the two elements will converge into one. User experience adds substance to the brand experience – experience design defines the brand.

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Creating User-Centred Taxonomies: Part Two

Wednesday, September 3rd, 2008

 

The second part of Creating User-Centred Taxonomies, on the FUMSI site, has been posted here
The diagrams featured are also available on Flickr

Creating user centred taxonomies on FUMSI

Tuesday, August 5th, 2008

 

fumsi_logo   Published here, the first in a two-part article I have written about the mechanics of creating user centred taxonomies.

The what, when and why of wireframes

Thursday, June 26th, 2008

wireframe_icon.psd

I recently presented at a conference on the humble wireframe and thought it would be a good idea to run through some key points. I have also noted that some feel the wireframe is dead, though if anything its more alive now than ever. Pay heed to 37 signal’s take on the subject…

If a wireframe document is destined to stop and never directly become the actual design, don’t bother doing it. If the wireframe starts as a wireframe and then morphs into the actual design, go for it.

User paths for conversion – elements in engagement

Tuesday, June 17th, 2008

 

 

clip_image002   This image was shown during Peter Moville’s talk about IA 3.0. What is interesting about it is how he linked this to Christopher Alexander’s text about design in architecture and also Peter Merholz’s essay Metadata for the Masses. In which he highlights ‘desire lines’ how paving is built once you see the paths that people tread.

If we look at online behaviour, user paths give us a solid idea of routes to content, where they return to and where they tend to go next. Human behaviour tends to follow patterns, see this article about mobile phone usage for an example of how predictable we tend to be. (more…)