Archive for the ‘UCD’ Category

Inclusive, collaborative, Agile UCD

Tuesday, November 6th, 2007

 

boundary-spanner   When thinking about how teams work very often there needs to be a person who can become the glue that holds it all together.

A person who can do this has a special talent, not only can they motivate a variety of personalities but they can bring it all together for the common good.

They are given the name boundary-spanner in a white paper on the subject (paid for content) by Rizal Sebastien. (more…)

Collaborate or feel the consequences

Wednesday, March 21st, 2007

After reading this article http://www.peterme.com/?p=536 I was somewhat saddened and the also transported back to a time 7 years ago when I was a lowly web designer working for an information architect who headed up our design team.

She was of the opinion that the surface design was all we were good for, our thoughts concerning interaction of the user with the interface was little more than icing on the cake that she had lovingly baked. She was frustrating, she ring-fenced her domain, no colleague or client could get into her information utopia. DonĀ“t get me wrong, we respected and admired her courage and stubbornness. She usually got her way but she never got user centred design.

Back in the room….yes 7 years on and the old problems seem to still be there. There appears to be a disconnect in IA from a UCD approach. Even in the Polar Bear book we have overtones of how UCD is the poor relation to information organisation. I would like to propose we drop this outlook and the reasons are clear. As more people with different ideas contribute to the information mix we will have to embrace the user, put them at the centre of everything we do and allow their behaviour to permeate through our taxonomies. Let our taxonomies become Persona led and multi-faceted.

Just as IA is reaching its highest point it is in danger of falling flat on its face. I emplore it as a discipline to embrace interaction and interface design. Collaboration is the key to its success as we are on the threshold of implementing processes that are solid and enduring.