Archive for the ‘Next Web 10’ Category

Secrets of a viral superstar – Evan Roth

Monday, May 3rd, 2010

Concerned with the intersection between art and viral media, Evan Roth gave the audience a tour of the projects he has been involved in recently. Also teaching in Paris, Roth is interested in a demographic that we often forget about – the BAW (bored at work) network. He suggested that this is the group that drives viral marketing, and the ability to get people to interact at their work is what drives viral success.

 

  He harnesses the power of crowd collaboration to produce the Michael Jackson hand video where a group of people plotted the co-ordinates of every frame of Michael Jackson’s glove in the first moonwalk video.

The results are (predictably) interesting and fun. Crowd sourcing by asking people online to undertake a small task to achieve a greater goal.

 

 

Music plays a role in Roth’s work, and he showed a video that took 3 days to produce for Jay-Z – Brooklyn Go Hard.

The last few frames of the video show the source code to the Flash animation, this was due to a rush to publication and it remained in the video.

The code has since been used in a multitude of ways by many different people. The viral effect of the code’s popularity going beyond the immediate attraction of fans of Jay-Z and the music.

 

Gaining a lot of traction in user experience is the design to delight point of view. Roth told how recently he was paired with Matt Mullenweg (creator of WordPress) at the 7 on 7 event. Here they worked on a few elements inside the WordPress blogging dashboard – elements they say that are now live and ready to use. Putting their collaboration in the admin section, the fun mode allows a user to publish with a difference.

 

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Photo courtesy of Julia de Boer 
  Roth stated that often the publish button is such an anti climax, the culmination of hours of carefully crafting a post, seemed to them to be launched without fanfare. By adding a library of video clips they have changed this sacred moment, so when the publish button is pushed, a full screen video is played of motivational video moments. They also looked at the stats component and compared visits to populations of real towns in the US, and symbolised the size of traffic by photographs of the town. This humanised the data, and provided more visual interest.

 

Roth is particularly interested in how little effort one can put towards the maximum amount of impact. Roth says;

…if you are in viral – swing the bat as many times as you can

The tip he gives is to create viral that gives spikes in traffic through enjoyable and non-political content.

 

  His most visually impressive project is Graffiti Analysis, where a marker pen is tracked and it’s motion path redraws in code and renders on the screen. Roth believes graffiti is free speech and not dissimilar to the web. The web have the same peer systems working together for common goals. In this work the digital system is where the interface is the marker, the thinner the line the faster the speed all rendered in the 3d space. The effect is something unseen before and this project has resulted in GML (Grafitti Markup Language) which is available for download.

 

 

  Eye writer was the last project he showed, that took the code from GML and paired it with eye tracking software to create a drawing application that worked from movement of the iris. This enabled those artists who could no longer paint or tag, the ability to draw again. To draw using only their eyes gave something meaningful and satisfying back to those who have lost so much through paralysis and provided a fitting end to this interesting talk.

 

Roth was humble when going through his projects and seemed nonchalant about the impact of his work. He is a true artist, prolific and determined, irreverent and seemingly mistrustful of those organisations (Google) who have so much of our data. Or those governments (China) who censor the access to freely available information. Roth’s work has meaning and he stated that you should not strive for a following but rather ‘surf the waves of memedom’ to produce the best work. But as far as an artist who stands in the intersection of viral media and art, you would have to argue he is one of the best.

Everything is Social – Mark Earls at The Next Web

Friday, April 30th, 2010

This talk proved to be one of my favorites, not only for the style of presentation which was energetic and humorous, but the way Earls exploded a few myths from his research findings and the findings of others. He started by looking at football crowds, making sure the audience participated in a few Mexican waves. He said that the research that is being conducted is showing that the theories of social behaviour are being revealed by technology. The web is forcing us now to see ourselves as social creatures.

Earls stated that we think of ourselves as individuals, thinking and feeling what is done to us from external forces. In the last two hundred years history, economics and recently, marketing affecting our behaviour. The web has shown that we actually are highly connected and copy each other much more than we realise or would like to think. Individualism and originality were immediately set up here by Earls to be questioned. We find great pleasure from doing things together and collaborating. The idea of the individual is actually an internal mode of thought, not acted out in reality and this is proved by our online interactions.

 

  Showing this popular video, he asked us to consider Colin, the hero who starts the dance, as an innovator, his second friend the early adopter. He then proved that the idea of influencer is wrong, this is not what happened in reality. In truth, he tried several times to get people to dance around him but it was the crowd who decided. The change that occurs is when momentum is the change agent, not people in the crowd. It is not the influencers, it is the influence. Not individuals but the collective. Earls reiterated; we are fundamentally social, we are fundamentally like that. It was not Colin’s actions but the crowd (look carefully and you will see Colin leave the crowd).

 

1. Everything is social 
Social first and foremost. Our minds are fundamentally adapted to be social, we naturally seek security from each other. We instinctively know when something dangerous happens from the behaviour of others. From the moment we are born to when we die our lives are with other people. Our inclination for co-habiting means that isolation is the greatest punishment. This even affects how we think, we think before action but in reality we act and think in that order. Thought following action a millisecond behind. We also think together in a way that is subliminal or tacit, a common understanding revealed in the popularity of tagging and memes.

2. Copying not originality rules
The ‘I’ll have what she’s having’ effect (from When Harry Met Sally and Meg Ryan’s restaurant scene) is what shapes our decisions. We take opinions and referrals on trust. We copy behaviour if we think it is good or desirable. Here, there was another myth exploded:- independent agency is a fallacy. The success of Amazon can be attributed to the taste selector, and it’s recommendation engine. He remarked that opinion polls are banned in some countries before an election because of this power to persuade.

3.Sailing on social soup
Earls said there was a missing element that Chris Anderson missed in his book The Long Tail. If a lot of traffic appears here, it is likely that it means you have social influence. He moved on to the anti-social problem of binge drinking in British culture. No individual influences people to do this, but a cluster mentality develops. This structure is the most  important thing, and a dynamic that can only be changed by changing the group’s perception about their behaviour collectively. You can not make people do something but you must work with them. His last mention was Tweenbots, an experiment by Kacie Kinzer into a theory of letting humans do the heavy work of data input through their sense of compassion. Tweenbots lets the humans put down the paths, that services can use for other purposes.

 

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Photograph courtesy of Julia de Boer
 

Everything is social
This was a fascinating talk, mainly because it changes the perceptions that we may take as defacto from marketing gurus and experts. Earls’ points are based in ethnographic study and social science. Behaviour of the individual is influenced greatly by the crowd. Earls’ findings are important; expelling the myth of the individual, the missing element of the long tail and originality as not the main factor for success represents a shift in thinking.

He has moved the conversation on from landmark books such as Groundswell and into another area of consideration. We cannot control the crowd, we must go with the flow. Drawing parallels with sailing, Earls stated that we all must learn to navigate the stream, but the tides are out of our control. Momentum in crowds can not be anticipated or created but exist due to many smaller factors that we can only react to. I think realizing this fact will help us build better experiences and help us realise our goals realistically in social media.

Mark Herd is author of the book Herd: How to change mass behavior by harnessing our true nature.

The future will be physical – Alan Richardson

Thursday, April 29th, 2010

Frog design’s creative director, showed some of their cases and how he sees the future of the web developing into something more tangible. Coming from a UX point of view, he gave examples of physical (and 20th century) technologies that we use and that we conform to (trains) or that conform to us (cars). We adapt to technology or it adapts to us.Though he didn’t remark on it, I guess the latter is the preferable and optimal use of technology from a human point of view.

Computers are a type of technology that we have had to conform to, the web is a good example of this. Browsers and operating systems are prohibitive but Richardson believes that the browser will become less important relative to other access points. This convergence of the web and the physical objects we find in our world, is the next phase. He highlighted the Times Square take over for GE where stepping inside the browser was the concept – allowing the interaction of people around the world to the advertising screens.

He made clear that phones and computers are on a collision course. Merging together, resulting in communication devices that are mobile, enabling content creation and real time reporting. Before objects and the web were separate, now they begin to intersect and in the medical area it is a pragmatic blend.

He showed a concept relaying health data in real time to doctors. Monitoring patients with heart problems, motion, heart rate and body temp being wirelessly transmitted to the cloud via smart phone to electronic devices. The benefit – allowing a patient to alert the doctor or healthcare workers when certain points have been reached through monitoring. Giving more freedom to the patient and more time to the healthcare practitioners. This seemed an excellent use of technology, and one you can imagine being used widely.

Webjects

Richardson then showed the webjects – his word for completely blended physical objects with the web. There are two types. The first is the object inside the web – a wrapper of services around the object. Zipcar was the example of an ecosystem of a physical product with a wrapper of touch points of the mobile, website and service to create a car sharing business. The ecosystem formed of physical objects meshed with web software and services.

The other type is the web inside the object using the object as a portal with the object interacting with the web it as it is used. He gave an example of this with a multi-touch in-store augmented reality device for Intel. Here uses would be scanned by a camera, their gender and physical attributes then pre-loading the shelves with the right sizes and styles for that person. A demo at the moment it did give a view of how the digital experience will become placed alongside the real physical objects, with the benefit of closing sales faster.

No relevance, no point

Richardson closed the talk by stating that technology creates needs, but without relevance, solutions will not develop or be adopted. This statement seemed particularly apt with the amount of startups we had seen that day, some of them having no clear relevance at all. Apple’s success is a strange firm to follow or replicate, but what they have understood is the power of making connections between their products and the creation of their ecosystem. Of course the problem that is becoming apparent now is that ecosystem is invite only, and a closed shop…

See the presentation here

Building blocks in the cloud – Werner Vogels

Wednesday, April 28th, 2010

 

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Photo courtesy of Julia de Boer

 

Werner Vogels (@Werner) gave a passionate talk about the new way of building applications by making use of the cloud. He highlighted how the old model of Push, where a solution is designed, built and launched is being replaced by the Pull model.

Here products are defined by finding a service that is lacking, connecting to that user base, innovating to answer their needs or wants and reflecting on the outcome (and I guess refining it).

The idea of infrastructure being a service in itself has been solved and he backed this up by highlighting key service providers who operate in the cloud. This he said, is now an established world and the loop of a holistic range of services can now be seen in a variety of really interesting services.

He listed a range of characteristics and existing startups which will enable the development of services that will transform the next five years of application development. 

The characteristics include multi-device capable, the social graph, user generated content, virtual goods economy,  recommendations and premium support. From the outset these applications need to be infinitely scalable and must give the api user the ability to walk away without being bound to the technology and must be immediately ready. Servers, Vogels stated, are no longer the issue and this has been solved as a potential problem. The cloud has given us a range of new opportunities to build apps now and into the future.

Some of the highlighted services included;

drop.io – allows any content to be dropped into a shared environment and converted into real time

simpleGEO – location service working from the GPS co-ordinates of a mobile device giving contextual information such as demographics, changes over time, physical objects and relevant information to make decisions.

animoto – videos on the fly from location based information

twilio – voice and sms – speech to text. Once closely guarded by Telcos, but now this company has simply enabled voice and text into existing applications quick and simply using an XML file. Enables you to be called and instructed from a website update.

Directed Edge – a service where you can upload data and move down social connections, a recommendation engine with available connections

Social Gold – ways of making money by selling virtual products with real currency (or virtual) They will also maintain the inventory and charge the customers – multiple currencies are supported throughout Europe

Chargify – crowd service allowing real payments

github – version control of your web development handled on the cloud8

8k Miles – project management and development teams provided for projects you submit for tender

Vogels said the new music industry (eg last.fm and spotify) has already got the power of this and are using it in the right way. All modern apps need or will need the tools above, the good news is that they are available and out there. His excitement about the possibilities were certainly infectious – architect it right, allocate the percentage of the income to the infrastructure and produce something relevant quickly with adaptability. Great talk, and giving a lot of ideas here.

Start up rules of engagement

Wednesday, April 28th, 2010

Andrew Scott (@andrewjscott) from Rummble, gave us his insights into the pitfalls and perils of running a start up. His most valuable experiences notably coming from his failures. This is something that made for a great talk, and his 12 tips are pretty much core to creating of a successful business.

The name – his first tip was not to choose ‘a crap name’. He illustrated this with playtxt, all too close to the bra manufacturer Playtex in the UK with obvious problems there.

Pick the right co-founder – not having the right partner will result in major problems

Location – the right place is so important to where you start the business. He highlighted the valley as the place that illustrated this well but also Clerkenwell in London where over 80 businesses are in the same area. The reason is that you can call on others when resources are needed – particularly skills that are not needed regularly but are specialized.

Hire slowly, fire quickly – particularly important Scott said when your intuition tells you somebody isn’t quite right you should follow it. Time and again he said that when he had made a decision to fire he regretted not doing it sooner. But of course, making the right hire should take time, as it is such a commitment.

Delegate – if somebody can complete a task to 70% proficiency  compared to yourself, then delegate the task

Have a one line pitch – the ability to be able to tell anybody your idea with clarity in very powerful and helps solidly your proposition to potential investors, journalists and the man in the street

Beware of the bubble – You as a start up founder are not normal, you live in the tech bubble and be aware of this. Many people still do not know what Twitter is, and we should remember that.

Stop building, but measure what matters – it is very likely that the things resulting in revenue may not be your main focus initially. Be aware of what is in the offering and remember to analyse performance thing form the start

Time flies – building something in Scott’s experience takes twice as long than predicted, gaining funding from investors takes three times as long

Practice – Quoting Malcolm Gladwell’s book ‘Outliers’, it takes 10,000 hours to gain real expertise, so practicing is the basis of excellence and this also goes for pitching.

Help others – giving help comes back to you , its a circular function

Time out – unplug from the web and get out of the echo chamber.

The location point was particularly interesting, and Scott said there was a bias towards start ups from the US over those from Europe. I think I share his view but wonder if it is because they have a different culture and density of population to ensure momentum is created and ideas take flight…

Social wayfinding and spending – Waze and Hyves

Wednesday, April 28th, 2010

Waze is a wayfinding app with a difference, in that it’s maps are crowd sourced and are updated in real time (certainly something that Nokia and Google struggle to keep up with). Their approach is to ensure that their maps become generated by their user’s GPS trace as they drive. Their platform is drawing the maps from where their user’s go. They even encourage further exploration of unchartered territory by building games to find prizes and gain points, even having a badge in Foursquare. Its a fresh way to look at mapping and the community of users are apparently really engaged with the product.

On the face of it it looks a good way to ensure accurate maps and you can see municipalities and fleet management companies benefitting from an app that tells users of traffic jams in real time and can divert them to quicker routes. However when asked about safety, legality and the environment (encouraging users to drive for no other reason than to find cherries and gain points) the answers were a little vague and evasive. No blame there, but something they need to be well aware of with these issues creating real concerns from media focus and government concerns.

Hyves has been aware of Facebook moving in on all countries and threatening to dominate the social space. They have realised that their unique selling point is their ability to talk locally. In the Netherlands it is currently outperforming Facebook by providing relevant and timely local information. Their aim is to integrate this into society as much as possible and a very good place to start is to enable e-payments through profiles that have been cash-enabled by a user depositing an amount in an account. By pre-loading an account linked to the Hyves profile, one can easily pay for a bar tab or order food in a restaurant that accepts these payments.>The payment is linked to the user’s bank account that asks for verification through SMS before it is processed. This ensures a degree of security but also convenience. The system enables a user to order food and pay for it before going to a waitress. The concept here sounded really good but unfortunately we couldn’t see how this would operate in practice due to video problems over the network.

However Rabobank is backing it and it seems an excellent idea, and moves us even further towards the cashless society. Next up it’s the Web of Impulses, Mobile health made social and Ebay Classifieds….

Going mobile at The Next Web

Tuesday, April 27th, 2010

Today will be the start of The Next Web and the themes are Mobile and Real Time, in a two track afternoon. I have opted for mobile, as my interest in contextually aware devices will no doubt be focused on. If you are up for a flavour of the day check out our blog for the video and posts around the event.

Hello and The Next Web

Monday, April 26th, 2010

 

tnw10   Spring in Amsterdam and something that never fails to inspire and enlighten is The Next Web conference.

The event focuses particularly on the future of the web, and this year 32 start-ups are assembling with the usual mixture of journalists, venture capitalists and industry types amongst the 1200 delegates.

Hello Group was born out of the start-up culture, and has been attending since 2006, when both the company and the event began. As a group of web professionals we are always interested in the themes that run here and the technological developments that are often highlighted by progressive thinking.

This year, Hello’s presence will be made up of Peter Svarre, Jakob Langemark, Frans Petersen  and myself. We will offer up a mixture of video and the usual highlights and views from this energetic and intense conference. Regular updates will be posted here and also on our event blog; thenextweb.hellogroup.com.

Last year I could sense a palpable awareness of UX as the element that distinguishes good from great products and this year I can imagine a further extension of that – particularly after Facebook’s announcements recently and the launch of the iPad. The closing speaker this year is Frog’s creative director, Adam Richardson and Evan Roth is also featuring. It’s good to see a mix of creative, business and science present in this year’s speaker list – very apt for the web, and it all starts tomorrow…